Customer Support

a cartoon cup of tea, smiling, is sitting atop a staircase

How To Make a Cup of Tea in 28 Simple Steps - ...

In the world of programming, there's a process called algorithmic thinking, which is essentially what you would do when you wish to instruct a computer how to perform a task....

How To Make a Cup of Tea in 28 Simple Steps - ...

In the world of programming, there's a process called algorithmic thinking, which is essentially what you would do when you wish to instruct a computer how to perform a task....

He's wearing glasses and holding a laptop in his left hand. He's holding his right hand out with his index finger pointing up like he has a good idea. He's smiling as he talks. He's confident. He's speaking a language nobody else understands. The other pe

Tech Jargon. When To Use It In Customer Support

It's no secret that tech jargon is often overused. It shares similarities with corporate jargon. By that, I mean it should be used only when appropriate and when the person...

Tech Jargon. When To Use It In Customer Support

It's no secret that tech jargon is often overused. It shares similarities with corporate jargon. By that, I mean it should be used only when appropriate and when the person...

a cartoon man sitting at a desk wearing a headset

Top 5 Dos and Don'ts of Customer Support

Table of content What are they? Do: Be Curious Be Authentic Watch Your Tone Be Patient Think Outside The Box Dont Be Blunt Give Short Yes/No Answers Be Argumentative Lie...

Top 5 Dos and Don'ts of Customer Support

Table of content What are they? Do: Be Curious Be Authentic Watch Your Tone Be Patient Think Outside The Box Dont Be Blunt Give Short Yes/No Answers Be Argumentative Lie...

two men sitting at a desk in front of laptop working

The Ultimate Guide to Exceptional Customer Supp...

Welcome to 'The Ultimate Guide to Exceptional Customer Support: Elevate Your Service to the Next Level!' In today's competitive business landscape, providing exceptional customer support is more important than ever....

The Ultimate Guide to Exceptional Customer Supp...

Welcome to 'The Ultimate Guide to Exceptional Customer Support: Elevate Your Service to the Next Level!' In today's competitive business landscape, providing exceptional customer support is more important than ever....